Hello, Northeastern University students!

Flourish Labs has partnered with Northeastern University to invite students to play an active role in the design of our app.

håp is being built with students, for students.

Like all of us, håp is a work in progress. You can help to make håp better by using the app for a few minutes every day and giving us feedback on how the app is working for you, what you like, what’s not working.

We welcome feedback on all aspects of håp – from functionality and content, to branding and communications. Occasionally we’ll send surveys asking about specific features and design decisions, and invite you to focus groups or design workshops.

To start, download the håp app.

Download håp from the App Store or Google Play.

You’ll need your name, phone number and your email ending in .edu to sign in. We’ll send you a code via text message and an email to confirm your phone number and email.

How to get the most out of håp.

Set your Check-in reminders and view your Check-in data.

During the sign in process, håp will ask for permission to send you notifications. Please agree to this so we can send you reminders when it’s time to do a Check-in. Otherwise you’ll miss your Check-ins!

You can customize the reminder time for morning and evening in Your Settings/Check-in reminders. Tap the gear icon on the bottom right of the app to get to Your Settings.

You can see your Check-in reports in the Your Data section. Tap the håp icon on the bottom left of the app to get to Your Data.

Connect your wearable device to view your sleep data.

If you have an Apple Watch, Fitbit or Oura ring, you can connect it to håp. Tap the gear icon on the bottom right of the app to go to Your Settings/Wearable devices to set this up.

Once you have connected your wearable, you will see sleep data collected by your wearable in the Your Data section. Tap the håp icon on the bottom left of the app to get to Your Data, then scroll down to the Sleep report. This in addition to the sleep line in your Check-in report which is based on the questions you answered about how you experience your sleep.

Get support.

If you’re in a crisis, contact Crisis Text Line by texting HAP to 741741, or tap the Crisis Text Line button in the Your support section of app.

If you’re feeling down and just want someone to talk to, you can send out a håp signal. Here is how it works:

1. In the Your Support section of the håp app, invite your friends or family to be part of your support team. After they accept, they appear in your support team list. You can add or remove supporters at any time.
2. You can customize the text message that håp sends out to your friends asking for support. (This is optional).
3. When you want support, all you need to do is to tap the håp signal button in the app. håp sends a text message to each person on your support team asking them to get in touch with you.

Give us feedback!

håp is a work in progress and being designed with students, for students. We are grateful for any feedback you might have to help us make håp better. Please use the feedback button in the top right corner of the håp app; it looks like a comic text bubble. You can attach a screenshot in the form. You can also email us on feedback@flourishlabs.net, but the form makes it easier for our developers to see your feedback.

Get updates on what’s changing, and keep up to date with the latest version of the app.

We use a Google Group mailing list to send news about new app releases, and have added you to the group. Please add hap-trustedtesters@flourishlabs.net to your contacts to ensure you see the emails.

You can also subscribe to our product blog on our website: https://projecthap.com/blog/

When a new version of the app becomes available, please update the app to benefit from bug fixes and new features. You can update the app at any time by clicking on the Play Store or App Store links on your phone. If the button says ‘Update’, tap it.

Refer a friend.

You can share the håp app with a friend with your personal code. Go to Your Settings/Refer a friend. This displays your personalized QR code that you can show to your friend to scan with their phone. You can also share a link with your personalized referral code via email, messaging etc. The QR code or link will take them to the App Store or Play store so they can download håp. When they sign into the app, your referral code is pre-filled for them.